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FAQs — Industrial Tools & Equipment
What is your warranty policy?
All Quality Package products carry a 12-month warranty against material and workmanship defects. This applies only to products purchased directly from us and excludes misuse, modification, or unauthorised repairs.
Coverage is limited to repair and/or spare-part replacement costs. It excludes other damages, expenses, or compensation arising from product use.
What are your repair charges?
There are 2 parts for our repair charges: Labour charge and spare parts price. We will prepare a repair quotation for your approval before proceeding.
What is the minimum order quantity/value?
We value your orders therefore we do not impose a minimum order value or quantity.
What are the payment modes available?
We accept cash, cheque and PayNow.
Where do you deliver?
We deliver to all parts of Singapore.
How much is the delivery fee?
As part of our customer service, we do not charge any delivery fee.